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Return Policy

We want you to be completely satisfied with your purchase.
We understand that mistakes can happen, in both Wolf Run’s operation and during delivery. Please see our product credit and return policies below for complete instructions. Feel free to call us at any time at 971-200-8340 and we’ll be happy to help.

Your experience is important to us. If we can make it right, we will.

When contacting our customer care team please include your customer number, order number, product name, and detailed description of the problem when sending an email. We may require photo verification depending on the nature of the concern.

Product Credit Policy
If there’s a problem with the quality of the product you received (the product is damaged, defective or spoiled), please contact our customer care team within 7 business days of receiving your order for an account credit or full refund. (Refund checks sent to customers can take up to 14 business days)

Order issues (such as mispicks or missing items) reported after 7 business days of receiving an order are not eligible for a refund, but may receive an account credit to use toward a future order.


Product quality issues reported after 30 days of receipt of an order are not eligible for an account credit or refund.

Produce exclusion: Produce quality issues must be reported within 7 business days to receive an account credit or refund.

Product Return Policy
If you are unhappy with a particular item that wasn’t damaged or defective, please notify us within 7 business days of receiving your order.


To return an item, please contact the Customer Care team to receive a Return Merchandise Authorization (RMA) number.


All return items must have an RMA and be in original packaging.
Any item being returned for a reason other than being damaged or shipped incorrectly by Azure is subject to a 10% labor & handling fee.

What if I don’t like the product?

We stand behind the quality of all our products! If you are not satisfied with a purchase, just contact our Customer Care team within 7 business days of receiving your order and we will issue you a return or a credit.

What if My Product Is Damaged?

Some damaged products will need to be returned to Wolf Run Organics, in order to receive a credit or refund, unless perishable (see perishable return policy). Please contact our Customer Care team who will assess the type of damage the product sustained and determine whether the product is to be returned or disposed of.

Am I responsible for return shipping costs?

You may return an eligible product or order through the mail without incurring the 10% labor and handling fee, however you will be responsible for the postage to send the product or order back to our warehouse. Please contact our customer care team to receive a return merchandise authorization number (RMA).